What is Outlook Vision Services?

Outlook Vision is a discount program for eyewear, it is not vision insurance. Outlook members purchase eyewear at participating providers and receive an average discount from 10% to 50% off their purchase. Discounts are also available on eye examinations and vision correction surgery in selected areas, where approved. Members pay for the eyewear/services at the time of purchase.

How can I become an Outlook Vision Member?

Outlook Vision Services is offered by employers, insurance companies, associations as well as other institutions. However, if you wish to become an Outlook Vision member and this benefit is not offered at your place of employment, you may contact Outlook Vision directly by calling the toll free number, 1-800-342-7188. For faster service you may enroll by phone using a Mastercard or Visa card.

Is the membership for individual or family?

The entire immediate family (family dependents) is covered by one single membership card that is issued to the member.

Do I have to file a claim form?

No. With Outlook Vision you receive a discount from the provider at the time of purchase. However, Outlook may be combined with some insured plans that reimburse the employee for their eyewear purchase. Use the Outlook Vision membership card and then file a claim for the remaining balance. Please check with your insurance and/or employer for eligibility and benefits.

What makes your program unique?

A 30 day 100% guaranteed customer satisfaction, nationwide network of providers, and mail order contact lens purchase program. No limitations or restrictions. Cards are generally issued within 48 hours of receiving enrollment. Flexibility to meet the needs of our clients. We guarantee our members will purchase at the lowest possible price on all eyewear needs.

What are the discounts on products offered such as frames, lenses and accessories?

Discounts are provided at the time of purchase. Members pay only the discounted amount directly to provider. Average discounts of 10% to 50% are provided on frames, lenses and all optional items. The average savings is $72.00 per pair of single vision glasses. You may see discounts of over $100.00 on multi-focal lenses and frames.

What discount is there on eye exams?

Outlook has over 10,500 optical providers. Many, but not all, provide 5% to 50% off eye examinations. These providers are in selected areas only, where approved.

Where are the providers & how many are there?

Outlook maintains a provider network of over 10,500 locations in all 50 states and Puerto Rico. Approximately 86% of the U.S. population lives within a 15-mile radius of an Outlook provider. You may call a customer service representative at the toll free 800 number to obtain a list of providers in your area or check this website under “Provider Locator”.

What is the percent of chains vs. independents?

68% chain stores and leading retail optical centers.
32% independent providers such as Ophthalmologists, Optometrists and Opticians.

Are there any limitations on the number of purchases a member can make?

There is no limit on the number of purchases a member can make.

Are there any discounts on laser/lasik surgery?

Yes, Outlook Vision has selected providers discounting the laser/lasik surgery. Call the customer representative to obtain more information on locations and discounts being offered in your area.

Can I purchase eyewear already on sale or with a coupon and still use my Outlook card?

You may not combine discounts. The Outlook provider will offer you the best discount available. However, you may use your Outlook card all year long regardless of sales.

Does a member need to get a referral each time? Can a member go back to provider already seen?

No referral is required. Members and all family dependents may use the Outlook provider network as often as they like, either seeing a provider they had previously visited or a new provider.

How do I access the provider list?

Members may call a customer service representative at the toll free number or click the "Provider Locator" button on this website. A list of providers is NOT mailed to the member.

If you have other specific questions on the Outlook Vision program, please send your inquiries to customerservice@outlookvision.com or contact our Customer Service department.

 

 

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